Exhibitor FAQ | DeviceTalks West

Exhibitor Frequently Asked Questions

Find the answers to all your questions. Can’t find what you’re looking for? Reach out to our events team at aferenczy@wtwhmedia.com

As an exhibitor, how do I register?

In the Map Your Show exhibitor resource center, there is a registration section on the home page. This section contains unique sponsor registration links, codes and instructions. If you have any problems, please email Cynthia Tuck at ctuck@wtwhmedia.com.

As a sponsor (no exhibit booth included in package), how do I register?

Your company’s primary contact has received an email containing unique sponsor registration links, codes and instructions. If you don’t know who your company’s primary contact is or have any problems, please email Cynthia Tuck at ctuck@wtwhmedia.com.

How long does it take to receive my registration confirmation?

A confirmation email, along with a receipt, is sent immediately upon registration. If you do not receive a registration confirmation email, please contact events@wtwhmedia.com.

I already registered and would like to view or update my registration. How do I do that?

To view or update your registration, revisit the event website’s registration page. Click “Already Registered?” and then enter your email address and registration confirmation number.

Where can I find my login information for Map Your Show?

An email with login information was sent to your company’s primary contact. If that email has not been received or you are experiencing issues, please contact Cynthia Tuck at ctuck@wtwhmedia.com.

Is there a charge for a replacement badge?

Once you print your name badge onsite at the event, there is a $75 reprint fee to get a replacement badge.

What is included with my booth package?

The standard booth package includes one 6’Lx30”H white skirted table, two chairs, one wastebasket, 8’ high black back drape and 3’ high black side drape. If you would like to opt out of your booth package you can do so by filling out the Opt Out Package Form located under Forms & Brochures in the Freeman Exhibitor Kit.

Is carpet included in my booth?

No. If you would like to order floor covering for your booth you can do so in the Freeman Exhibitor Kit.

Do I have an electrical outlet in my booth?

Electrical outlets are not included in your booth package. If you would like to order electricity for your booth, you can do so by visiting the Freeman Exhibitor Kit. The deadline date to order Freeman items at the early bird rate is September 16^th. Orders placed after September 16^th will be at the regular rate.

What is the procedure for unloading booth supplies not shipped to Freeman?

Exhibitors that would like to bring items with them may hand carry them into the Santa Clara Convention Center, however the use of wheeled carts by exhibitors is not allowed. Please see the Freeman Exhibitor Kit for additional information regarding material handling.

Will lead capture be available?

Yes. An email with lead capture information will be sent to the primary contact for each exhibitor. Additional information on lead retrieval is available in the Exhibitor Resource Center. If you have questions, please contact Cynthia Tuck at ctuck@wtwhmedia.com.

What is the procedure if I have a contractor setting up my booth?

If you are hiring an exhibitor appointed contractor to set-up your booth on Tuesday, October 14^th, make sure to fill out the Exhibitor Appointed Contractor (EAC) Form and return it to Cynthia Tuck at ctuck@wtwhmedia.com by Wednesday, October 1^st. The Exhibitor Appointed Contractor Form can be found in the Freeman Exhibitor Kit under Forms & Brochures. Exhibitor appointed contractors will need to pick-up an EAC sticker at the on-site registration desk before entering the exhibit floor. EAC stickers are only valid for exhibit floor access on Tuesday, October 14^th.

Does my booth staff need an event name badge?

Yes. Event name badges are required at all times during the RoboBusiness Conference & Expo & DeviceTalks West Innovation and Industry Forums. All individuals accessing the exhibit hall and/or conference areas must have the appropriate event name badge. Only individuals with sponsor name badges or EAC stickers will be permitted to access the exhibit floor for set-up on Tuesday, October 14^th.

More information can be found in the Map Your Show Exhibitor Resource Center. If you have questions or need assistance, please contact Cynthia Tuck at ctuck@wtwhmedia.com.

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For registration or logistic questions, contact events@wtwhmedia.com

Sponsorship Opportunities

Colleen Sepich
Events Sales Director
csepich@wtwhmedia.com
857-260-1360

Heather Herbert
Event Sales Manager
hherbert@wtwhmedia.com
512-760-0570